Single Ticket Refund Policy
For Individuals who have purchased a single ticket, the Refund Policy is as follows:
- The cash refund percentage paid out is based on the difference between the date we receive the cancellation request and the posted start of the event, per the schedule below:
- 6 Months or More before the event: 100% Refund
- 90 Days or More before the event: 50% Refund
- Less than 90 days before the event: 0% Refund
- Single Tickets are fully transferable to others within your company or organization. To add/delete or change the name on your ticket, please email support@hightrust.com
- You may also elect to apply 100% of your unused ticket to a future High Trust event. Tickets will be credited to a future event only one-time. After that, the ticket is void with no refund. Please email support@hightrust.com
Group Package Exchange Policy
For Groups who have purchased 5 or more tickets, the Exchange Policy is as follows:
- No Cash Refunds
- Group Tickets are fully transferable to others within your company or organization. To add/delete or change names on your Attendee List, please email support@hightrust.com
- If you cannot use all of your Group Tickets for the High Trust event it was originally purchased for, you may transfer the unused tickets to a future High Trust event. Please email support@hightrust.com